Privacy Policy

Last updated:

This Privacy Policy explains how Kiwi Social Reels ("we", "us", or "our") collects, uses, and protects information in connection with the social casino and digital entertainment experiences available on KiwiSocialReels.com. Kiwi Social Reels is a New Zealand–focused free-to-play, social casino-style platform. All games are for entertainment and community interaction only, with no real-money wagering, no cash prizes, and no financial guarantees.

1. Who We Are

Kiwi Social Reels is an online destination for casual players in New Zealand who enjoy slot-style social casino games, virtual card experiences, and social leaderboards. The platform is designed for entertainment, information, and community features only.

For the purposes of this Privacy Policy, Kiwi Social Reels is the controller of personal information collected through KiwiSocialReels.com and related game experiences.

2. Information We May Collect

2.1 Information You Provide Voluntarily

Depending on how you use the site, we may collect:

Basic profile or display name (if you create an account or leaderboard profile);
Contact details such as email address (for feedback, support, or optional newsletters);
Messages you send to us, such as support requests or feedback;
Optional demographic or preference information that you choose to share.

2.2 Information Collected Automatically

When you access Kiwi Social Reels, we may automatically collect certain technical and usage information, for example:

Device and browser information (type, version, operating system);
Log data (IP address, dates and times of access, basic event logs);
Game activity (sessions played, scores, virtual achievements, leaderboard position);
Usage analytics (pages viewed, buttons clicked, approximate location such as country or region).

2.3 Cookies and Similar Technologies

We may use cookies and similar technologies to:

Keep you signed in (where applicable);
Remember your basic preferences (for example, language or layout);
Measure site performance and understand how players use our games;
Protect the platform from abuse and fraudulent activity.

You can adjust your browser settings to refuse or limit cookies, but some features of the site may not function properly if cookies are disabled.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and operate our free-to-play social casino-style games and features;
To save your game progress, scores, and virtual achievements;
To support social features such as leaderboards and community interactions;
To understand how players use Kiwi Social Reels and improve the experience;
To maintain the security and stability of the site and services;
To respond to your questions, feedback, or support requests;
To comply with applicable legal obligations.

Kiwi Social Reels is not a real-money gambling service. Any points, levels, or virtual rewards earned in our games have no cash value and cannot be redeemed for money, goods, or financial benefits. Your gameplay results do not predict or guarantee success in any real gambling context.

4. Legal Bases for Processing (if you are in the EU/UK)

If you are located in the European Union or United Kingdom, we process personal information under one or more of the following legal bases:

To perform a contract with you or provide requested services;
With your consent (for example, certain cookies or marketing emails);
For our legitimate interests in operating, improving, and securing the platform;
To comply with a legal obligation.

5. How We Share Information

We do not sell your personal information. We may share limited information in these cases:

Service providers: With carefully selected third parties that provide hosting, analytics, security, or customer support services.
Legal reasons: When we believe disclosure is required to comply with law, regulation, court order, or lawful request from a government authority.
Business changes: In connection with a merger, acquisition, or other transfer of assets, subject to appropriate safeguards.
With your consent: When you actively agree to a specific sharing arrangement.

6. International Transfers

Kiwi Social Reels is focused on New Zealand players, but our infrastructure or service providers may be located in other countries. This means your information may be stored or processed outside of New Zealand or your country of residence.

Where required by law, we take steps to ensure that international transfers are subject to appropriate safeguards and that your information remains protected in line with this Privacy Policy.

7. Data Retention

We keep personal information only for as long as necessary to provide the Kiwi Social Reels services, support our legitimate business needs, and comply with legal obligations. When information is no longer needed, we will delete it or de-identify it in a secure way.

8. Your Rights and Choices

Depending on your location, you may have rights over your personal information, such as the right to:

Access the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of certain information (subject to legal exceptions);
Object to or restrict certain types of processing;
Withdraw consent where processing is based on your consent;
Request a copy of your data in a portable format where applicable.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below. We may need to verify your identity before responding.

9. Children and Age Restrictions

Kiwi Social Reels is designed for adults and is intended for players who are 18 years or older, particularly in New Zealand. We do not knowingly collect personal information from children under 18. If you believe we may have collected information from a child, please contact us and we will take appropriate steps to remove that data.

10. Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or alteration. However, no online service can be guaranteed as completely secure, and you use Kiwi Social Reels at your own risk.

11. Third-Party Links and Services

Kiwi Social Reels may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites or services you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of Kiwi Social Reels after changes take effect means you accept the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how your information is handled, please contact:

Kiwi Social Reels
New Zealand

Kiwi Social Reels is a social casino & digital entertainment platform. All games are virtual and free-to-play. Nothing on KiwiSocialReels.com should be interpreted as financial advice, an offer of gambling services, or a guarantee of any financial outcome.